The Key Account Supervisor will be responsible for managing and nurturing relationships with key accounts, ensuring customer satisfaction, and driving business growth. The ideal candidate will have excellent communication skills, a strong understanding of account management principles, and experience in the healthcare industry.

Key Responsibilities:

• Manage and supervise a portfolio of key accounts (largest pharmacies nationwide), ensuring their needs are met promptly and effectively.
• Develop and maintain strong relationships with decision-makers within key accounts. Work closely with pharmacies purchasers.
• Act as the primary point of contact for key accounts, addressing inquiries, concerns, and resolving issues.
• Collaborate with the sales team to develop tailored strategies for increasing account profitability and satisfaction.
• Secure & Achieve Target, monitor account performance, identify opportunities for growth, and implement action plans to achieve targets.
• Coordinate with internal departments (e.g., customer service, marketing, finance) to deliver the best solutions for key accounts.
• Prepare regular reports on account performance, sales forecasts, and strategic initiatives for management review.
• Provide leadership and mentorship to junior account managers or support staff as needed.

Job Requirement

• Bachelor’s in business administration, Pharmacy, or a related field.
• Have relationships with Largest Pharmacies nationwide or Specific area
• Experience in key account management, retail pharmacy operations, or business development.
• Strong knowledge of pharmaceutical regulations and healthcare industry trends.
• Excellent communication, negotiation, and leadership skills.
• Ability to analyze financial reports and develop strategic growth plans.
• Proficiency in using business management software and CRM tools.
• At least 5 years of experience in Key Account or related experience.
• Priority candidate who closed relationship with large pharmacy.
• Proficiency in Microsoft Excel & Power BI is plus.